Technology Change Control Risk Analyst [South Africa]

 

Job Description:

PURPOSE

The main purpose of the Technology Change Control Risk Analyst is to analyse and assess potential risks to the organization and Bankservafrica clients as a result of Technical, Application and infrastructure changes to be implemented within the BankservAfrica environment. Compile and evaluate risk reporting in support of the Change Advisory Board and Change Management Processes.

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The Technology Change Control Risk Analyst is responsible for performing Technical Risk Assessments on Changes and Releases. Provide an overview of all potential risks that could be faced by a system—from financial losses due to data breaches, to loss of productivity from downtime or delays in service delivery. By evaluating these risks and determining how important they are, and create an action plan to mitigate
The Technology Change Control Risk Analyst must display an in depth understanding of the Technology Change Management process. A clear understanding of the environment, the organization, business, IT ,security ,threats, vulnerabilities, and risks.

You will engage with the following stakeholders:

• Executives
• Change Management
• Change Advisory Board
• Infrastructure
• Networks
• Service Desk
• Development Teams
• Delivery
• Command Centre
• Service /Business Owners
• Project Office

Your key responsibilities include:

• Fulfil the role of Risk Champion for Systems Operations Management
• Maintain Systems Operations Management(SOM) Risk Register
• Ensures that all agreed and committed internal and external audit review action items are resolved
• Ensure Risks are reported and tracked to closure.
• Identify opportunities for improvement
• Perform Technology Risk Assessment, Analysis and provide recommendations
• Promote adherence to change process by providing an integrated approach to risk management within Technology Change Management
• Ensure compliance with relevant Policies & Procedures
• Reviewing the change implementation process and procedures
• Stand-in for Change Manager as and when required.
• Manage and prepare monthly KPI/SLA/ICT/Divisional reporting
• Perform weekly and monthly Trend Analysis
• Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
• Conduct Post-Implementation reviews to assess the decisions and performance related to the change request
• Evaluating Requests for Change (RFCs), the available resources, impact of change, and organizational readiness. Evaluating the risk of change and providing actionable guidelines on reducing the impact
• Validating that appropriate tests and evaluation are performed before high-risk changes are approved
• Chair the monthly Stakeholder and Division Risk Sessions
• Highlight missing/incomplete Configuration Items identified during Risk Analysis to the Asset Configuration Administrator and Change Administrator
• Chair the CAB meetings as and when required.
• Ensure continuous service improvement plans are performed

QUALIFICATIONS/ KNOWLEDGE

• IT Technology diploma/ degree
• ITIL Certification in IT Change/Release Management
• Risk Management Certification
• Release Management
• DEVOPS
• Agile
• Cloud/ AWS
• ITSM Tools
• CMDB and Architecture experience

EXPERIENCE

• Minimum 5 years’ experience in related field.
• ICT Technology Auditing (Advantage)
• Payment’s industry experience
• Financial institution experience

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